Empowering Change Through Awareness

Leadership and change consultant, coach and expert facilitator who works in a holistic way with individuals and organisations based on 20 years experience and education in management and leadership, organisational psychology, group dynamics and mindfulness.



People and Culture

Leadership and
Team Development

Design and Facilitation



Executive and Personal Development


Innovative immersive learning solutions


People and Culture


Is the capability and focus of your people aligned with your business strategy? 
Is your workplace culture congruent with your stated values? 

Jackie has depth in her understanding of both human behaviour and organisational behaviour and how one impacts the other. With a focus on empowering individuals to understand and develop the behaviour, mindset and skills required, her change programs facilitate personal and organisational growth and with sustainable results.

Areas of specialisation include: 

Vision and Values

Change Management

People/HR Strategy

Employee Engagement

Performance Management

As her past experience includes a role leading a national retail business undergoing significant change and growth her advice and programs are based on the understanding of what works in practice to support real results. 

If you are looking for business productivity improvement, increased employee satisfaction, reduced turnover and higher levels of staff engagement and motivation then contact Jackie to discuss.

Having leveraged off Jackie’s unique skills earlier on, we invited Jackie once again to take on the challenging task of assisting us around a complex piece of work to help create best in class engagement amongst our people, build solid operational ethos and help drive a culture of continuous improvement through transparency in measuring individuals against our collective goals. Jackie has impressed me/us once again, by helping us go a long way re the above pursuit. I am very grateful to Jackie for her help and professional partnership and recommend her to anyone who is considering radical transformational change, especially around conduct and culture.
— Pat Banerjee, Head of Client Services, Australia, ANZ Bank

Design and Facilitation


Are you looking for development solutions that are impactful and is an enabler of individual and organisational change? 

Jackie designs learning with impact for experienced and emerging leaders and their teams. Custom design of practical, educational and experiential learning workshops and programs including:  

Leadership Impact

Effective Team Development

Authentic Communication & Interpersonal Skills

Conflict Resolution

Emotional Intelligence


Building Performance Cultures

Managing Change

Jackie is an extremely skilled facilitator who is able to combine an empathy, intellectual depth and willingness to go with both the tough stuff and the humour of the moment to facilitate in a way that creates the context for change of the heart and mind.
— Carmel Pelunsky, Managing Director, YSC Australia and NZ, Hong Kong and Singapore

Executive and Personal Development


Feeling stuck in a rut, unfulfilled or stressed out and overwhelmed?
Looking for practical techniques that support your wellbeing and your personal and professional goals?  

Coaching is all about helping you get from where you are now to where you want to be. Jackie’s transformative coaching programs include coaching and mindfulness to give you practical tools, knowledge and resources to help you start mastering your mindset, your emotions and stress levels and your innate ability to listen to and be guided by your inner wisdom and knowledge.

Jackie’s approach is to support people to move towards a desired state of authenticity – that is being true to self and true to others. She supports her clients to become clear about the goals or outcomes required by asking challenging questions and listening deeply to what is (and is not) being said. This leads people to a place of greater awareness, self-accountability and enhanced skills and capability to make the personal or professional changes they desire.

Coaching programs can be designed to include skype, calls and/or in person sessions
(with or without Equine Assisted Learning)

Contact Jackie to book a FREE 30 minute initial coaching call.

Jackie has worked with us to help us transform our business practices in HR and also provided close executive coaching to help the principals of our business lead these changes effectively. We have seen enormous positive change and can credit much of it directly to Jackie’s work
— Tristan Harris, Co-CEO Harris Farm Markets

Immersive Learning:  Horses teaching leadership and life skills


Strange but true, horses can be of support to our personal and professional development and wellbeing. 

Contemporary, unique and deeply powerful personal and professional development workshop for individuals and organisations that can benefit from learning more about themselves and those around them.  

Equine Assisted Learning or EAL is an extension of the field of equine therapy that has been a valid alternative option for many years to counselling for people to overcome stress, anxiety, relationship and self esteem issues.  

EAL in the business context is a powerful method for learning the social and emotional skills required of all leaders and their teams and for supporting health and wellbeing in the workplace. Jackie outlines the business benefits of EAL in an article which you can find here.

Jackie is an organisational dynamics and leadership expert who can design and deliver experiential EAL programs for groups and individuals on a national scale. Her workshops can be custom designed to support a wide range of learning goals and delivered as either a stand alone program, embedded in an inhouse corporate leadership program or custom designed in partnership with consultancy or coaching organisations. 

EAL is a powerful tool for team building,  leadership development and for workplace wellbeing.  

She partners with suitable venues around Australia, in all major captial cities and caters for groups between 5 - 40 participants.  

Curious?   Contact Jackie to set up a call to explore options and/or request a 2 hour demonstration where you will get to experience the work personally to assess if this will be of value to your business.  

There is no riding involved, all experiences with the horses will be from the ground and with safety always in mind. No horse experience required.

A big thank you for yesterday’s Equine Assisted Learning session with the NSW Health Senior Executive Development Program participants.

The session achieved everything we had hoped for and so much more. The participants left buzzing, mystified and gratified from the experience with you all (human and horse!) – the richness and depth of the individual and collective learning, the gentleness and grace with which you facilitated and challenged the groups, the depth and knowledge of your craft to provide seamless links to both our program content and their workplace contexts and, of course, the wisdom of our horse partners to show up to exactly what each participant needed.

We are all deeply grateful for our partnership and the joy it has been to work with you from the outset. Looking forward to many more magical experiences in the future.
— Sean Clemmit, Principal Consultant, Bendelta
Brilliant. Having experienced Jackie’s Equine Assisted Leadership Coaching first hand I came away with a stronger understanding of leadership without voice and constantly adapting to the environment around you. The effect on me was inspirational. (Yes I managed the whole time without my mobile phone as well!)... highly recommend this to anyone considering effective outcome driven leadership development.
— Gordon Jenkins, CEO, Adaptive Innovation and The Visible Guy

A powerful method for developing self awareness - how am I impacting others? What non verbal communication signs are being picked up by those I interact with? How can I best work with others in an effective team to meet our shared goals?


I’ve done a few team building things in the past with different teams and there seems to always be a level of disconnectedness or trust with the actual process so they will hang back or not actually contribute as much as they are supposed to be contributing.

This equine assisted learning process we did today with our entire team, I am sure that it has something to do with the horses and the facilitators being just a natural environment, not all built for play, that everyone was comfortable to start with. Once we realise we are interacting with the natural environment rather than blocks, toys and notepads etc, everyone is involved, everyone is putting themselves forward and trying to be part of it and so we got a lot out of it. Really really enjoyed it.

Steve Durkin
Managing Director, SafeScape
Last week the team took 2 days out in the beautiful Hunter Valley to connect and develop our strategy for the year ahead. We were extremely excited to have Jackie Smith facilitate an Equine Assisted team building experience. Jackie challenged us to observe and interact with horses as a way of understanding how we as a team communicate and engage with each other. We were able to learn and reflect on how our energy, body language, thoughts and intentions impact and influence everyone around us. We walked away from the day feeling connected as a team, energised and incredibly grateful for the meaningful learning experience with the horses. If you’re looking for an insightful team experience I would highly recommend Jackie’s unique approach.
— Samantha Mueller, Head of Learning and Development at Fantastic Furniture

Contact Jackie to discuss your needs for a custom designed program, workshop or event for your business.

You'll also find case studies and client testimonials at Jackie's EAL blog.